Marc André Duquette (Plaintiff) 
v. 
George Joseph Bélanger and the Queen 
(Defendants) 
Trial Division, Collier J.—Ottawa, April 26, 27 
and 30, 1973. 
Public Service—Appeal tribunal—Defamation by witness 
at hearing—Whether privilege absolute. 
An unsuccessful candidate for promotion in the Public 
Service brought action for damages, alleging that he was 
defamed by a witness at the hearing of his appeal before an 
Appeal Board pursuant to section 21 of the Public Service 
Employment Act, R.S.C. 1970, c. P-32. 
Held, dismissing the action, while the Appeal Board is not 
a tribunal where absolute privilege applies, the defamatory 
statements were made on an occasion of qualified privilege 
and actual malice had not been established. 
ACTION for damages. 
COUNSEL: 
K. C. Binks, Q.C., and J. McCulloch for 
plaintiff. 
P. T. Mclnenley for defendants. 
SOLICITORS: 
Binks, Chilcott, Lynch and Simpson, 
Ottawa, for plaintiff. 
Deputy Attorney General of Canada for 
defendants. 
COLLIER J. (orally)—In this case the plaintiff 
claims damages for slander and libel. He alleges 
the defendant Bélanger, a personnel administra
tor with the Department of National Revenue, 
Taxation Division, uttered the words com
plained of during the hearing of an appeal pur
suant to the provisions of section 21 of the 
Public Service Employment Act, R.S.C. 1970, c. 
P-32. It is further contended that the written 
decision of the Appeal Board in respect of the 
appeal contains defamatory words. 
After consideration of the whole of the evi
dence and the arguments of counsel for the 
respective parties, I have concluded the action 
must be dismissed. 
Jurisdiction to hear the claim against the 
defendant Bélanger is found in paragraph 
17(4)(b) of the Federal Court Act. 
The plaintiff had been employed in the 
Department of National Revenue at first on a 
part time basis beginning in 1967 and subse
quently on a permanent basis. In the fall of 
1971, he was a computer operator. His position 
was described as a DA-2. In October of 1971, 
he and others applied by competition for promo
tion to jobs shortly described as DA-3 and 
DA-4. He was unsuccessful in these two compe
titions. The Rating Board, under the heading 
"Potential for Effectiveness", awarded the 
plaintiff only 10 out of 20 marks. Some of the 
requirements under this heading of the competi
tions were "personal suitability, dependability 
and maturity". The plaintiff then launched the 
appeals I have referred to. 
They were heard before a one-man Appeal 
Board, Mr. R. A. Green, commencing on Janu-
ary 18, 1972 and continuing the following morn
ing. The plaintiff was not present at the hearing. 
He was on his honeymoon. He was represented 
by Miss E. Henry of the Public Service 
Alliance. The department or department head 
was represented by the defendant Bélanger. 
In preparation for the appeals, the defendant 
Bélanger had reviewed the plaintiff's personnel 
file, his leave or attendance record, a shift diary 
which contained some written references to the 
plaintiff, and the competition files. He saw the 
Chairman of the Rating Board to find out if the 
proper procedures had been followed in the 
carrying out of the competitions. The Chairman, 
Mr. Gratton, had at one time been a shift super
visor on the plaintiff's shift. Bélanger had 
noticed in his review that there was obviously a 
serious absenteeism record on the part of the 
plaintiff. From April 1, 1971 to the date of the 
hearing the plaintiff had been absent from work 
662 days. That figure included 15 days annual 
leave, 322 days sick leave, 2 days special leave 
and 17 days leave without pay. Bélanger dis- 
cussed the plaintiff's work record with Gratton 
who told him that the plaintiff had come to 
work a number of times smelling of alcohol, that 
he would go missing at work, and did not tele
phone in to say he was sick and unable to work. 
Bélanger spoke with another shift supervisor 
who told him substantially the same things. One 
entry in the shift diary reads "affected by 
alcohol". A number of other entries record that 
the plaintiff had not telephoned in to say he was 
not coming to work. 
Bélanger had had previous experience with 
one or perhaps two employees where absentee
ism and alcohol were connected. 
The hearing of the appeal (called in the stat
ute an inquiry) was carried out in the usual way. 
The representative of the Department explained 
the competitions, the procedures followed and 
the results. Mr. Gratton described how the 
Rating Board had proceeded and why the plain
tiff was not, in the view of the Board, qualified 
for promotion. The absenteeism record, shift 
diary, and the plaintiff's failure to telephone 
when he was not coming in were all brought out. 
Miss Henry had the right to cross-examine 
anyone who gave "evidence" for the Depart
ment, and she asked questions of Mr. Gratton. I 
put quotation marks around the word evidence 
because the oral statements to the Appeal Board 
are not under oath. Miss Henry did not produce 
any witnesses on behalf of the plaintiff, but 
made submissions to the Appeal Board. 
It had been brought out earlier that the plain
tiff frequently fell asleep on the night shift. Miss 
Henry during the course of her submissions 
contended that many workers on the night shift 
fell asleep. In regard to his failure to telephone 
when he was absent by reason of sickness, she 
contended that the supervisor was often unable 
to answer the telephone and messages were not 
relayed to him. 
The defendant Bélanger replied to all the con
tentions made by Miss Henry, including the 
ones I have just specified. In the course of his 
reply, the defendant testified that he said words 
to this effect: I told the Appeals Officer that 
Duquette had a problem, I told him that we felt 
alcohol was at least a factor and if that were the 
case we would refer him to Health and Welfare. 
In replying to the contention re the failures to 
telephone in, Bélanger testified he said some
thing to this effect: Perhaps he hadn't tele
phoned in on one occasion because it would 
have been imprudent to do so. As I understood 
the testimony, this comment may originally 
have been made by Gratton, either before or at 
the hearing. 
The report of the Appeal Board, in summariz
ing the contentions put forward by the defend
ant Bélanger, reads as follows: 
The Department had reason to believe that the appellant's 
difficulty in remaining awake stemmed from causes other 
than fatigue and evidence was being collected with a view to 
encouraging him to seek medical advice within the Public 
Service for suspected alcoholism. 
Later in the report, the following appears: 
The Department was entirely satisfied from testimony and 
from entries in the shift diary that on numerous occasions 
the appellant had failed to phone and explain that he would 
not be reporting for duty. In the opinion of the Department, 
his repeated failure to follow instructions in this matter was 
due to the fact that he considered it would be imprudent to 
disclose his condition. 
Mr. Green did not give evidence before me 
and I do not say that in a critical way. I think it 
a fair assumption to make that Mr. Green was 
merely summarizing in his own words and was 
not attempting to record exactly the words or 
statements made. 
Miss Henry gave evidence before me. She 
said Mr. Green's report is close enough to what 
took place. She understood Bélanger to say that 
Duquette was to meet with Health and Welfare 
to go to a plan for helping alcoholics; that the 
Department was thinking of having him do that. 
She took notes at the time and some days later 
transcribed them into a sheet headed "rebuttal". 
Her note reads: 
The Department is planning to put Mr. Duquette on a 
program for rehabilitation for alcoholics developed by the 
Department of National Health and Welfare. 
Neither she, nor another witness called on 
behalf of the plaintiff, made any reference to 
the other remark made by the defendant Bélan-
ger in respect of the plaintiff's failure to tele
phone in. 
That other witness, Hrehoriak, a fellow 
employee and friend of the plaintiff was present 
at the hearing. He said Bélanger said something 
to the effect that the Department was consider
ing that the plaintiff report to Health and Wel
fare for an alcoholic problem. 
The defendant Bélanger agreed that he did 
not know for a fact whether or not the plaintiff 
had a problem related to alcohol. The plaintiff, 
his wife, and his friend Hrehoriak all say there 
was never any such problem. 
It is difficult to determine the exact words 
used by the defendant Bélanger. He himself is 
relying on his own memory, but after anxious 
consideration I am inclined to accept his version 
of what was said. In my view, the evidence of 
the two other witnesses, Miss Henry and Mr. 
Hrehoriak, is more of a summary or conclusion 
they drew rather than recall of the precise 
words. I hasten to add that I think both these 
witnesses were genuinely endeavouring to assist 
this Court on the point as much as they were 
able. In my view, therefore, the words uttered 
by the defendant Bélanger were not defamatory, 
and the action can be dismissed on that ground 
alone. I shall assume, however, the words used 
were defamatory in the sense they indicated 
that some part of the plaintiff's difficulties were 
related to immoderate use of alcohol and there
fore conveyed an imputation that was disparag
ing or injurious to the plaintiff in his occupation. 
I think it right to say that any suggestion of 
misuse of alcohol by the plaintiff is false, and 
prima facie this action, on the assumption I 
have made and, but for other defences I shall 
deal with, could succeed. 
I do not propose to deal with the thorny 
subject of slander and proof here of special 
damage. 
It is contended for the defendants that what
ever was said by Bélanger or written by Green 
was said or written on a privileged occasion. 
It is argued this is a case where absolute 
privilege applies and therefore this action 
cannot succeed. It is true that the doctrine of 
absolute privilege is not confined to the 
administration of justice in the courts. It has 
been extended to tribunals or bodies having 
judicial or quasi-judicial functions, which act in 
a manner similar to that in which courts act. 
In my opinion, the Appeal Board proceedings 
in this case, are not sufficiently similar to the 
manner in which courts act, to warrant designat
ing it as a tribunal where the doctrine of abso
lute privilege applies. There are a number of 
differences which I need not here set out. 
It is then contended that the words com
plained of were said on an occasion of qualified 
privilege. With this submission I agree. I adopt 
the definition of what is a privileged occasion as 
set out in Halsbury's Laws of England, 3rd ed. 
p. 56, paragraph 100. The alleged defamatory 
words are not then actionable unless the plain
tiff proves actual malice on the part of the 
defendant Bélanger. It was agreed there was no 
malice in the sense of spite or ill-will or some 
other improper motive. 
Counsel for the plaintiff argued that there was 
malice in the sense that Bélanger's remarks 
were gratuitous and unnecessary and therefore 
reckless. I do not agree. There were in my view 
some facts on which the defendant Bélanger 
could reasonably rely to bring himself to the 
honest belief that the plaintiff might have had a 
problem with alcohol. That turned out not to be 
the case. I find that malice, as required by law, 
has not been proved and this action must there
fore fail. 
The defendants are entitled to their costs. 
 You are being directed to the most recent version of the statute which may not be the version considered at the time of the judgment.