Judgments

Decision Information

Decision Content

A-14-75
R. J. Brown, D. S. Cameron, L. D. Carroll, J. Drapeau, W. Gray, I. Hamilton, G. Kerr, R. Lapointe, E. Marshall, K. McKay, B. F. S. O'Con- nor, H. Parker, H. Smith, W. Smith, G. Suther- land, V. Vanderstoel, E. Woodford and J. L. Gagnon (Applicants)
v.
Appeals Branch, Public Service Commission (Respondent)
Court of Appeal, Jackett C.J., Pratte and Urie JJ.—Ottawa, February 14 and March 14, 1975.
Judicial Review—Public Service—Public Service Appeal Board directing that proposed appointments not be made— Whether Board erred in law—Public Service Employment Act, R.S.C. 1970, c. P-32, ss. 6, 8, 10, 12(1) and 21—Department of Manpower and Immigration Act, R.S.C. 1970, c. M-1, s. 2—Civil Service Act, R.S.C. 1952, c. 48, s. 10; S.C. 1960-61, c. 57, ss. 9 and 82(2)—Financial Administration Act, S.C. 1970, c. F-10—Public Service Employment Regulations, SOR/67- 129, ss. 1, 2, 6, 7(1), (3), (4), (6), and SOR/69-592, ss. 12, 40A, B and 41.
In an evaluation of foreign service officers in the Department of Manpower and Immigration, all FS-1 officers were to be included, "while those for primary consideration [would] nor mally include those for whom four ... annual appraisal reports [had] been received". As a result of an appeal by a Mr. Morin, the nominations of the Selection Board were disallowed. A second appeal, by a Mr. Colfer, was dismissed because he had not met the "basic requirements of four ... reports", the Board finding no valid reason to derogate from the four year mini mum. A second Board, convened as a result of the Morin appeal, selected the same twenty candidates originally chosen. A third appeal by one Oppertshauser, who had three and one half year's service, resulted in the overturning of the twenty nominations, the Board finding that the Foreign Service Selec tion Standards prohibited a specific time-in-level requirement.
Held, the application is allowed, the decision is set aside, and the matter is referred back to the Board. Selection standards of the Public Service Commission, presumably made under sec tion 12 of the Public Service Employment Act, were apparently used as "qualifications" for appointment for the purpose of identifying candidates under section 7(3)(a) of the Regulations. While ordinarily, "qualifications" and "selection standards" used under section 7(4)(a) of the Regulations to assess "rela- tive merits" of "applicants identified as candidates" are two distinct things, here, the Department adopted a "Selection Standards" document of the Commission (which sets out qualifications as opposed to selection standards for determin ing merit) for a statement of qualifications required by the
Department. The Department, it seems, then added the four year requirement. The appointment of the new Board after the Morin appeal falls within the implied power of the Commission to take such steps as it deems necessary to remedy the defects found by the Board. The Board in the Oppertshauser appeal was, however, wrong in holding that the four reports require ment was invalid and contrary to the "Selection Standards". The Board was not bound to establish qualifications subject to the Commission's "Selection Standards". And, that part of the "Selection Standards" document relied on was not part of the standards established thereby. Even that part of the document on which the Chairman relied, when read as a whole, permits the requirement of a fixed number of years' reports, even though this may result in a minimum experience requirement. Section 21 appeal procedure is an administrative review of an administrative process; its purpose is to remedy injustice, not to create technical difficulty. Administrative documents must be read in such a way as to give them the meaning intended by the writers, thus, the words "those for primary consideration will normally include those for whom four ... Reports have been received" are to be interpreted as words of qualification, sub ject to an administrative discretion to waive them.
In re Public Service Competition 73-EXT-IV-203-A FS3 [1974] 1 F.C. 432, applied.
APPLICATION for judicial review. COUNSEL:
D. Dehler for applicant. M. Kelen for respondent.
SOLICITORS:
Vincent, Choquette, Dehler & Dagenais, Ottawa, for applicant.
Deputy Attorney General of Canada for respondent.
The following are the reasons for judgment rendered in English by
JACKETT C.J.:
INTRODUCTION
This is a section 28 application to set aside the decision of an Appeal Board (S. Shainfarber) on an appeal under section 21 of the Public Service Employment Act by M. A. Oppertshauser against the proposed appointments of the applicants as "FS 2's".
Owing to the complicated nature of the problem raised by this section 28 application, I propose to break my consideration of the matter into three main parts, viz:
I. preliminary consideration of the law appli cable to a promotion (i.e., appointment from a lower level to a higher level) in the public service made otherwise than by "competition";
II. the material put before this Court concern ing this matter;
III. discussion of the legal problems raised by this section 28 application.
It is well to have in mind that the decision under attack by this section 28 application is a decision under section 21 of the Public Service Employ ment Act, which reads as follows:
21. Where a person is appointed or is about to be appointed under this Act and the selection of the person for appointment was made from within the Public Service
(a) by closed competition, every unsuccessful candidate, or
(b) without competition, every person whose opportunity for advancement, in the opinion of the Commission, has been prejudicially affected,
may, within such period as the Commission prescribes, appeal against the appointment to a board established by the Commis sion to conduct an inquiry at which the person appealing and the deputy head concerned, or their representatives, are given an opportunity of being heard, and upon being notified of the board's decision on the inquiry the Commission shall,
(c) if the appointment has been made, confirm or revoke the appointment, or
(d) if the appointment has not been made, make or not make the appointment,
accordingly as the decision of the board requires.
I. PRELIMINARY CONSIDERATION OF THE LAW
APPLICABLE TO A PROMOTION IN THE PUBLIC SERVICE MADE OTHERWISE THAN BY COMPETI
TION
Before it is possible to address one's mind to the subject matter of this section 28 application, it is necessary to review, so as to have in mind, the legal position with regard to
(1) the creation of a position—i.e., the legal authority to employ a person in the Public Ser- vice—and the determination of the qualifica tions required for appointment to such a position,
(2) the power of appointment to a position in the Public Service,' and
(3) the manner in which a promotion is to be made in the Public Service.
Only when one has in mind a sufficient knowledge of the legal rules governing promotion in the Public Service from these different points of view, can one, at least in some cases, form an opinion as to whether an "appointment" or "proposed appointment" from within the Public Service of one person has prejudicially affected, or would prejudicially affect, the opportunity of advance ment of some other person within the meaning of section 21 of the Public Service Employment Act. In some cases, where there is an "appeal" under section 21, the point involved is such that it is unnecessary to address one's mind expressly to such legal rules. In this case, however, the problem raised is such as to make reference to such rules necessary and is so unusual as to require that such rules be examined with some care.
1. Authorization for appointments and for deter mination of qualifications required for appoint ments
The Public Service is divided, generally speak ing, into departments, each of which is headed by a Minister who is by statute charged with the management and direction of his department. 2 Subject to the constitutional requirement of obtaining authority to expend public monies from Parliament, this would, in the absence of any other law, confer on the Minister the power (because the
I Technically, a "position", as I understand the term, is the legal authority to employ a person in the Public Service, an "establishment" is an enumeration of the positions authorized in some department or branch of the Public Service, and "classification" may be either a description of classes of posi tions by reference to convenient class or other titles or the assigning of a particular position to a place in such a classification.
2 In the case of the Department of Manpower and Immigra tion, the statute is the Department of Manpower and Immigra tion Act, R.S.C. 1970, c. M-1, section 2 of which reads:
2. (1) There shall be a department of the Government of Canada called the Department of Manpower and Immigra tion over which the Minister of Manpower and Immigration appointed by commission under the Great Seal shall preside.
(2) The Minister holds office during pleasure and has the management and direction of the Department of Manpower and Immigration.
power of "management" would include such power) to determine how many employees there should be in the Minister's department and what qualifications they should have. There are, how ever, other laws to be considered. Prior to 1967, a person employed in the Public Service had to be appointed to a "position" that fell within a classifi cation of positions dated October 1, 1919, as amended from time to time by the Civil Service Commission.' In March, 1967, three new statutes were brought into force making changes in the law governing the Public Service, which changes had to do, in whole or in part, with the introduction of collective bargaining into the Public Service. In considering this section 28 application, we are only concerned with two of such statutes, viz,
(a) the Public Service Employment Act, c. 71, of the Statutes of 1966-67, and
(b) chapter 74 of the Statutes of 1966-67 (making amendments to the Financial Adminis tration Act).
The Public Service Employment Act (section 48) repealed the Civil Service Act but did not contain any provision continuing the "classification" that had had legal effect (as varied from time to time) from 1919 to 1967, and did not confer on the Public Service Commission created thereby the powers of classification previously enjoyed by the Civil Service Commission that it replaced. On the
See section 10 of the Civil Service Act, R.S.C. 1952, c. 48, which reads, in part:
10. (1) The Civil Service shall, as far as practicable, be classified and compensated in accordance with the classifica tion of such Service dated the 1st day of October, 1919, signed by the Commission and confirmed by chapter 10 of the statutes of the year 1919, 2nd session, and with any amendments or additions thereto thereafter made; and refer ences in this Act to such classification shall extend to include any such amendments or additions.
(2) The Commission may, as it from time to time deems necessary,
(a) establish additional classes and grades and classify therein new positions created or positions included or not included in any class or grade established in the said classification, and
(b) divide, combine, alter, or abolish existing classes and grades.
and see section 82(2) and section 9 of the Civil Service Act, S.C. 1960-61, c. 57.
other hand, chapter 74 of the Statutes of 1966-67 amended the Financial Administration Act so as to confer on Treasury Board a legal power to "provide" for the "classification of positions and employees" in the Public Service. The result would seem to be that the management power of deter mining what employees are to be employed in departments (to the extent that monies have been made available by Parliament) has been returned to the Minister subject to any classification of positions or employees "provided" for by Treasury Board. Certain "qualifications" required of an employee for a particular appointment might have been, or might presumably be, determined, either before or after 1967, by the terms of the classifica tion (where there was or is one that was or is applicable). (If the power given by or under statu tory authority to spend a certain sum of money is limited by some procedure to paying salaries of employees holding positions described in a legally established classification, such employees must, it seems clear, have the qualifications, if any, required by the terms of the classification for such positions.) Subject thereto, however, I should have thought that there could be no doubt that the Minister's power of management would include, and always has included, the right to stipulate what qualifications he requires of any person being appointed to a position in his department. 4
2. Legal authority for an appointment
In the absence of any limitation on a Minister's power of management of his department conferred on him by his departmental Act, such power would include the power of selecting and appointing the public servants necessary to enable him to dis charge his statutory and other legal functions. This power has, however, generally speaking, long been removed from the Minister and is presently con ferred on the Public Service Commission by sec tion 8 of the Public Service Employment Act, which reads as follows: 5
E.g., there may be authority to employ an employee in a position of a class that requires, as qualifications, a certain ability to type and a certain ability to take shorthand but, because such person is required for service in a certain foreign country, the Minister may require, as an additional qualifica tion, the ability to use the language of that country.
5 While it is not, apparently, relevant for present purposes,
8. Except as provided in this Act, the Commission has the exclusive right and authority to make appointments to or from within the Public Service of persons for whose appointment there is no authority in or under any other Act of Parliament.
3. Legal procedure for an appointment
Firstly, it is to be noted that the Public Service Commission does not have responsibility for the operation of any ordinary department of govern ment and does not, therefore, determine when the necessity has arisen for making an appointment. Appointments are only made, therefore, by the Commission at the request of the deputy head. Secondly, it has long been a principle governing appointments to the Canadian Public Service that such appointments are legally required to be made by a process of "selection according to merit". Thirdly, appointments must be made "by competi tion" or by some other "process of personnel selec tion" designed to establish "the merit of candi dates". These three principles are all wrapped up in section 10 of the Public Service Employment Act, which reads as follows:
10. Appointments to or from within the Public Service shall be based on selection according to merit, as determined by the Commission, and shall be made by the Commission, at the request of the deputy head concerned, by competition or by such other process of personnel selection designed to establish the merit of candidates as the Commission considers is in the best interests of the Public Service.
Section 10 must be read with section 12(1) of that Act, which reads as follows:
12. (1) The Commission may, in determining pursuant to section 10 the basis of assessment of merit in relation to any position or class of positions, prescribe selection standards as to education, knowledge, experience, language, age, residence or any other matters that, in the opinion of the Commission, are necessary or desirable having regard to the nature of the duties to be performed, but any such selection standards shall not be inconsistent with any classification standard prescribed pursu ant to the Financial Administration Act for that position or any position in that class.'
the Commission may authorize the deputy head of a branch of the public service to exercise this power. See section 6 of the Public Service Employment Act.
6 Presumably the document called "Selection Standards", to which reference will be made later in these Reasons, was prepared with section 12 in mind although there is nothing before us to indicate that that document was prescribed by the Commission pursuant to section 12 so as to give it the effect of delegated legislation.
(continued on next page)
In addition it is to be noted that section 33 of the Act.authorizes the Commission to make, subject to the Act, such regulations "as it considers necessary to carry out and give effect to the Act", and we have been handed a document that purports to be an office consolidation (not printed by the Queen's Printer) of Public Service Employment Regula tions established by SOR/67-129 of March 13, 1967, "with all amendments made thereto up to this date (April, 1973)". This document reads in part as follows:
Short Title.
1. These Regulations may be cited as the Public Service Employment Regulations.
Interpretation.
2. (1) In these Regulations,
(a) "Act" means the Public Service Employment Act;
(b) "desirable qualifications", in relation to a position or class of positions, means the factors or circumstances that are desirable, having regard to the nature of the duties to be performed, and that are to be taken into account, in addition to the essential qualifications for the position or class of positions, when assessing candidates for the position or class of positions;
(c) "essential qualifications", in relation to a position or class of positions, means the minimum factors or circum stances that are necessary having regard to the nature of the duties of the position or class of positions;
(ca) "inventory" means an ordered record of the whole or part of the data referred to in subsection (6) of section 7 relating to employees or other persons.
(e) "responsible staffing officer" means the person author ized to exercise or perform the power, function or duty in relation to which the context extends.
(2) Unless the context otherwise requires, the Interpretation Act applies to the construction and interpretation of these Regulations as if the provisions thereof were set forth herein.
Statement of Qualifications.
6. (1) Except as otherwise determined by the Commission in any case or class of cases, the responsible staffing officer, before an appointment is made to a position, shall ensure that
(Continued from previous page)
The statute does not provide as clear an idea as one would have liked of the difference intended between "Selection Stand ards" and "Classification Standards". This problem will have to clarify itself as different problems arise. I should have thought, however, that a classification standard might be the ability to take shorthand of evidence given in court and a corresponding selection standard might be an ability to take shorthand at "X" words per minute determined in a certain manner.
there is available for distribution to the Commission, to pros pective candidates and to other persons who may be interested in the appointment, upon request, a statement in writing, in both the English language and the French language, of the qualifications for the position.
(2) Every statement of qualifications for a position shall specify and differentiate between those qualifications that are essential qualifications and those qualifications, if any, that are desirable qualifications for the position.
Processes and Area of Selection.
7. (1) Every appointment shall be in accordance with selec tion standards and shall be made
(a) by open or closed competition; or
(b) by other process of personnel selection
(i) from among employees in respect of whom data is recorded in an inventory, which employees meet the qualifications for the appointment, or
(3) For the purposes of paragraph (b) of subsection (1)
(a) employees who meet the qualifications for an appoint ment shall be identified as candidates by a review of the data referred to in subsection (6) recorded in an inventory of all employees who would have been eligible to compete if a competition had been conducted; and
(4) The relative merit of employees or applicants identified as candidates from an inventory shall be determined
(a) by assessing the candidates in accordance with the appropriate selection standards prescribed by the Commis sion; and
(6) Inventory data used in the selection process shall include that pertaining to:
(a) education and other training;
(b) language skills;
(c) occupational skills and work history;
(d) performance assessment referred to in section 13; and
(e) statutory priorities for appointment.
Reference should also be made to section 12, substituted by the Commission on November 20, 1969, although it does not appear in the Office Consolidation. It appears in the Canada Gazette, Part II, SOR/69-592, and reads as follows:
12. Before an appointment is made from within the Public Service by a process of personnel selection referred to in paragraph (b) of subsection (1) of section 7, the responsible staffing officer shall determine the part, if any, of the Public Service and the occupational group and level, if any, in which prospective candidates would have to be employed in order to be eligible to compete if a closed competition were held.
Among the other papers placed before this Court by counsel for the parties is a copy of a Public Service Commission publication purporting to deal with "Selection Standards" for the "Foreign Service", the preface of which reads as follows:
PREFACE
Selection Standards are complementary to, and should be used in conjunction with, the staffing Manual published by the Public Service Commission of Canada.
Selection Standards are written in three parts:
PART I is, in effect, a handbook which explains the format and
application of Selection Standards.
PART n contains general information on this Group, an indica tion of normal career progress, and a glossary of terms as used in the Group Standards.
PART III comprises the Selection Standards for each level in the Group.
From this, it would appear that the actual "Selec- tion Standards" (assuming that this document has been adopted by the Public Service Commission under section 12 of the Public Service Employ ment Act) are to be found only in Part III of the document. In Part I of the "Introduction to Selec tion Standards", under the heading "General Information", one finds:
PURPOSE The primary purpose of these selection standards is to establish a pattern for the selection or promotion of staff within or to the Public Service according to merit, through achievement-and-goals-oriented criteria.
Their secondary purpose is to provide the basis upon which departments can develop systems for personnel activities and techniques such as probationary or performance appraisal, advertising of employment opportunities, appeals, training and career planning and development, performance standards, and testing and interviewing criteria; and upon which employees may orient job behaviour and set personal goals.
CONCEPT Selection standards must provide criteria to ensure consistency, objectivity, and reasonable uniformity in staffing activities throughout the Public Service; be sufficiently flexible and adaptable to facilitate placement; and meet the legislative requirement to be "not inconsistent with the classification standards" established by the Treasury Board. Knowledge, abilities and personal attributes, therefore, are defined in broad terms applicable to all assignments in a level and must be interpreted by focusing on specific requirements. This qualita tive approach which is fundamental to the concept of the standards is substituted throughout for educational achieve ment in terms of years in school or an education certificate or diploma, and years of work experience. Such quantitative cri-
teria are normally a reflection of the average time required by an average person to reach a required level of competence. They tend to become inflexible and prevent staffing officers from qualifying above-average candidates who achieve the breadth of knowledge, abilities and capability in a shorter time.
BASIC REQUIREMENTS These are the criteria for initial screen ing in any staffing process and are, therefore, not scored as part of the evaluation and ranking of candidates. Relevant items should be selected from the following list of prerequisites, interpreted in terms of position requirements, and advertised:
—acceptable evidence of ability to carry out the practical aspects of the assignment normally indicated through work history or prior achievement; this requirement may be expressed in terms of experience; descriptive adjectives may be used, but a specific number of years must not be stipulated.
Part II reads, in part, as follows:
PART II: GROUP INFORMATION
NATURE OF WORK The Foreign Service Group includes officers whose assignments are concerned with the development and conduct of Canada's diplomatic, commercial, manpower de velopment and international development policies and interests in other countries and in international organizations; the anal ysis of the political, social, economic and manpower develop ments in those countries and organizations and the provision of related advice; the negotiation of matters affecting the political, cultural and economic relations between Canada and other countries; the promotion of trade; the operation of the manpow er and immigration programs and the operation of the interna tional development program abroad, the explanation and application in other countries of Canadian legislation and policies; the protection and advancement abroad of the interests of Canadians.
Positions included in the group are those in which programs or segments of programs are conducted, the objectives of which are the promotion of Canada's diplomatic, commercial, man power and international development interests in other coun tries through a career rotational foreign service. Also included are positions occupied by members of the group during tempo rary postings to Canada.
GROUP DESCRIPTION The classification standard for the Foreign Service Group differs from other classification standards now in use throughout the Public Service. It provides a method for determining the levels of activities in each post abroad by evaluating the post activities rather than the duties assigned to positions. The post activities are evaluated and assigned to classification levels within a five level structure, by comparing them with descriptions of degrees of complexity for seven functional groupings. The functional groupings which describe
all the activities conducted by Foreign Service Officers in any post abroad, are:
(1) Political and Economic Affairs
(2) Commercial and Economic Affairs
(3) Manpower and Immigration Affairs
(4) International Development Affairs
(5) Information and Cultural Affairs
(6) Consular Affairs
(7) Post Operations
Another distinguishing feature of the Foreign Service Classifi cation Standard is that it provides a means of evaluating only the activities that are performed in posts abroad by officers of the Foreign Service Group. It does not provide a technique for evaluating positions whose incumbents report to supervisors who in turn report to a head of post or an officer at the second management level; nor does it incorporate a technique for evaluating the activities of Foreign Service Officers who are working in Canada, and are engaged either in regular head quarters activities or are seconded to other departments, private industry or universities. For personnel administration and budget control purposes in dealing with these positions which are included in the Foreign Service Group, but for which no evaluation technique is provided in the Foreign Service Classifi cation plan, the activities performed by these Foreign Service Officers may be identified according to the operational require ments of the department or by using the certified classifications of the incumbents themselves.
Officers of the Foreign Service Group are in a career foreign service of which a distinguishing feature is the condition of employment that requires them to accept a continued series of periodic transfers among posts abroad. Entry into the group is normally through the Development Program. Career progres sion in the Foreign Service is based on proven ability to perform effectively at the level at which an officer is certified together with evidence of having obtained the breadth of knowledge and demonstrated the capabilities required for effec tive performance at the next higher level. Such knowledge and capabilities are derived from a variety of training programs, assignments and postings.
While time-in-level is in itself not an acceptable criterion for consideration for promotion, it is recognized that decisions on promotion can be fair and meaningful only if officers have served long enough in a level to enable management to properly assess their knowledge, abilities and their potential for effective performance at the next higher level. In order to ensure there is available adequate objective appraisal material, evaluation for promotion will normally only be possible after an officer has received a specified minimum number of annual appraisal reports at his current level. In reaching promotion decisions Management will consider all appraisal reports received at an officer's current level together with his previous foreign service career record.
In a decision of this Court in a similar case involving an appointment to "FS 3" in the Depart ment of External Affairs,' Pratte J. summarized the steps required by the Regulations in an appointment under regulation 7(1)(b)(i) [at page 440] as follows:
1. the responsible staffing officer, as previously, commences by deciding what position an employee must be in to be considered as a candidate for the proposed appointment (section 12);
2. employees who meet the qualifications for an appointment are identified (section 7(3)(a)); and
3. the relative merit of the candidates is then determined (section 7(4)).
4. To summarize, the steps contemplated by law before a promotion (appointment from within the public service) can be made, in the manner con templated by Regulation 7(1)(b)(i), to a vacant position are:
(1) authorization for the position,
(2) classification of the position as provided for by Treasury Board (if Treasury Board has made a relevant provision requiring such a .classification),
(3) request from the deputy head to the Public Service Commission for appointment to the position pursuant to section 10 of the Public Service Employment Act, which request must, either expressly or impliedly, state
(a) the qualifications required by the relevant classification, if any, for positions of that class, and
(b) in addition, qualifications required by the deputy head for the particular position,
(4) distribution to the Commission, to prospec tive candidates and others of a statement in writing "of the qualifications for the position", as required by regulation 6,
(5) a decision under regulation 12 as to the part of the Public Service and the occupational group and level in which prospective candidates have
' In re Public Service Competition 73-EXT-IV-203-A FS3, [1974] 1 F.C. 432.
to be employed "in order to be eligible to com pete if a closed competition were held",
(6) from employees ascertained under regula tion 12, identification "as candidates", under regulation 7(3)(a) of those who meet the "qualifications" for appointment,
(7) determination of the relative "merit" of those identified under regulation 7(3)(a) as can didates "in accordance with the appropriate selection standards prescribed by the Commis sion", as required by regulation 7(4)(a).
II. FACTS CONCERNING THIS MATTER
The facts leading up to this appeal as estab lished or accepted before us are as follows:
1. On December 21, 1973, a memorandum was written to "Career Rotational Foreign Service Officers" in the Department of Manpower and Immigration concerning "Employee Evaluation FS Officers 1973 Program", which memoran dum, in addition to an introductory paragraph reading as follows:
1. The purpose of this memorandum is to inform all rating officers and officers of the current requirements for the 1973 Employee Evaluation Program for all FS officers in the M&I Foreign Service. The reporting period for this program will be the 1973 calendar year. The evaluation rendered in this program will be used for a promotion exercise to FS 2 and FS 3 levels which we anticipate will be conducted early in the new year and also for the next Performance Pay exercise which will be conducted early in the new year. The effective date for the promotion exercise will be April 1, 1974 and the effective date for Perform ance Pay will be March 25, 1974.
and sections concerning the "Evaluation" proce dures, contained a section reading, in part, as follows:
V. Promotion Program
The Promotion Program will be conducted in accord ance with Sec. 7(1)(b)(i) of the Public Service Employ ment Regulations. The Board will be chaired by the Public Service Commission. All Manpower and Immigration For eign Service Career Rotational Officers at the FS 1 and FS 2 levels will be considered for promotion. In the selection process the Promotion Board will examine each officer's employment record, including the information contained in evaluation reports and Data Stream records.
The qualification requirements for the FS 2 and FS 3 levels are contained in the Public Service Commission Selection Standards for the FS occupational group.
2. In March, 1974, there was signed on behalf of the Public Service Commission and the Department of Manpower and Immigration a "Sharing Arrangement for the Conduct of Selections" re "Annual Promotions Board FS 1 to FS 2 level" (Competition or Classification Decision No. 74 -MID -IV-FS-1), which con tained the following, inter alfa, under the head ing "Special instructions":
1. Mr. R. A. Girard or Mr. W. Greaves or Mr. N. Derrick Is designated to fulfill the duties of a Responsible Staffing Officer and to be guided by the Public Service Employ ment Act, Public Service Employment Regulations and the Public Service Terms and Conditions of Employment Regulations, as well as the Staffing Manual and FS 2 Selection Standards in guiding the FS 2 Promotions Board.
2. The Area of Competition is to include all FS 1 Officers, while those for primary consideration will normally include those for whom four (4) Annual Appraisal Reports have been received at the FS 1 or equivalent level.
3. On May 10, 1974, a memorandum, referring back to the memorandum of December 21, 1973, was written to "All FS 1 Career Rotation al Foreign Service Officers". It reads in part:
2. The selection process to consider FS 1 officers for promotion to the FS 2 level has now been completed. The Selection Board was convened under a work sharing agree ment between the Department and the Public Service Commission. The Board was chaired by Mr. R. A. Girard and the Board Members were Messrs. N. E. Derrick and W. E. Greaves, Manpower and Immigration Foreign Ser vice, Mr. W. H. Schumacher, Trade Commissioner Ser vice, Industry Trade and Commerce and Mr. Stan Carl- son, External Affairs.
3. Twenty appointments are to be made as a result of this selection program and the names of the officers selected for promotion, to be made effective April 1, 1974, are listed with the Notice of Right to Appeal attached hereto.
The "Notice of Right of Appeal" attached thereto reads, in part, as follows:
13. Employees who have the following qualifications have the right to appeal
All Manpower & Immigration Career Rotational For eign Service Officers at the FS 1 level
The list of "officers selected for promotion, to be made effective April 1, 1974" contained the names of the applicants to this Court, plus two
others.
4. On July 11, 1974, a decision was rendered
under section 21 of the Public Service Employ ment Act on an appeal brought by one Albert Morin. That decision, whereby Mr. Morin's
appeal was allowed, reads in part as follows:
[TRANSLATION] Mr. Albert Morin is appealing pursu ant to section 21 of the Public Service Employment Act against the proposed appointments of Messrs R. J. Brown, B. F. S. O'Connor, J. Klassen, G. A. Sutherland, D. S. Cameron, W. Major and L. D. Carroll as the result of Competition 74-MID-IV-FS-1 (Career Rotational Foreign Service), Department of Manpower and Immigration, Ottawa, Ontario.
He was a candidate in a closed competition held under the provisions of section 7(1)(b)(i) of the Public Service Employment Regulations. The selection was made by manual inventory and covered all FS-1 officers who had been the subject of four annual appraisal reports at present or equivalent level. The information put before the Board was taken from each candidate's confidential file. Con sideration of these files was the only selection tool, as no interviews were held. A total of 107 candidacies were considered by a Rating Board ....
Of the 107 candidacies submitted thirty-four were approved by the Board. Twenty candidates were found to be highly qualified, and their names were placed on an eligibility list in order of merit. The seven persons whose proposed appointments are the subject of this appeal were among the first twenty, and obtained the following results:
Potential for Order
Name Knowledge (50) Abilities (100)(30) Effectiveness Total of Merit
Possibilités Ordre du
Noms Connaissances (50) Aptitudes (100)(30) de rend. (150) Total mérite
BROWN, R. J. 46 80 (28) 115 269 1
O'CONNOR, B. F. S. 41 72 (26) 120 259 3
KLASSEN, J. 43 72 (26) 115 256 4
SUTHERLAND, G. A. 42 72 (26) 110 250 8
CAMERON, D. S. 43 80 (26) 100 249 9
MAJOR, W. 46 76 (26) 95 243 15
CARROLL, L. D. 37 72 (26) 100 235 19
MORIN, A. (l'app.) 33 68 (26) 100 227 27
The decision shows that Mr. Morin contended inter alfa that, in comparison with the seven
successful candidates whose proposed appoint ments were attacked by his appeal, he had been undervalued. After discussing the various fac tors involved, the Appeal Board disposed of Mr. Morin's appeal as follows:
[TRANSLATION] The circumstances described above, and the small point spread separating the candidates, have raised a significant doubt as to the possibility of prejudice to the rights of appellant. The Appeal Board considers that by acting in this manner, that is to say by not comparing the abilities and potential for effectiveness of the candi dates, the Rating Board quite unwittingly erred and con travened the provisions of section 10 of the Public Service Employment [Act].
Considering the circumstances, the Appeal Board feels it must intervene in this case, allows the appeal of Mr. Morin and orders that the proposed appointments of Messrs R. J. Brown, B. F. S. O'Connor, J. Klassen, G. A. Sutherland, D. S. Cameron, W. Major and L. D. Carroll not be made.
5. On July 30, 1974, a decision was rendered under section 21 of the Public Service Employ ment Act on an appeal brought by one T. W. Colfer. That decision, whereby Mr. Colfer's appeal was dismissed, reads in part as follows:
This appeal was brought by Mr. T. W. Colfer, in accordance with Section 21 of the Public Service Employ ment Act, against all 20 proposed appointments made as a result of Selection Process 74-MID-IV-FS-1, FS 2 (For- eign Service Officer), Department of Manpower and Immigration, Ottawa and Abroad. The selections were made through inventory identification and assessment pur suant to Section 7(1)(b)(i) of the Public Service Employ ment Regulations.
According to the Department's representative, the pur pose of the selection process was to fill 20 vacancies.
The 54 candidates, not including the appellant, who met the Basic Requirements, were assessed primarily on the basis of the information contained in their appraisal reports. Thirty-four candidates were found qualified. The 20 highest ranking candidates were selected for appoint ment, in order of merit, as follows:
1. Brown, R. J. 11. Smith, W.
2. Kerr, G. J. 12. Lapointe, R.
3. O'Connor, B. F. S. 13. Woodford, E. H.
4. Klassen, J. 14. Smith, H. E.
5. McKay, K. D. 15. Major, W.
6. Drapeau, J. 16. Gray, V. P.
7. Vanderstoel, W. 17. Hamilton, I. S.
8. Sutherland, G. A. 18. Parker, H. C.
9. Cameron, D. S. 19. Caroll, L. D.
10. Marshall, E. 20. Gagnon, J. L.
The appellant was found not to meet the Basic Require ments because he did not have "four completed annual evaluation (appraisal) reports at present or equivalent level." It was necessary for candidates to meet this Basic Requirement in order to ensure that there was adequate objective appraisal material to assess the candidates.
The appellant, through his representative, presented the following allegations:
1. In 1972, the appellant had been assessed for an FS 2 position and the Rating Board presumably had sufficient information on him to make an assessment. Two years and two additional appraisal reports later it was unreasonable for the Rating Board to conclude it had insufficient information.
2. The Work Sharing Agreement between the Public Service Commission and the Department stated as follows:
The Area of Competition is to include all FS 1 Officers, while those for primary consideration will normally include those for whom four (4) Annual Appraisal Reports have been received at the FS 1 or equivalent level.
The Department acted arbitrarily and inflexibly in not exercising its discretion, permitted by the use of the word "normally" to include officers, such as the appellant who had joined the Department in 1969 as a developmental officer. The Department of External Affairs had done this.
3. The Basic Requirements contravened the Selection Standards which indicated clearly that "a specific number of years must not be stipulated" in expressing a Basic Requirement relative to "acceptable evidence of ability to carry out the practical aspects of the assignment normally indicated through work history or prior achievement". The Rating Board's interpretation of the "four annual apprais al" clause meant, in effect, that the candidates were required to have completed four years of service at the FS 1 level or equivalent.
4. Some officers who had been appointed to positions classified at the FS 1 level or equivalent in 1968 had been promoted in 1972. As a result of the new policy relating to four annual appraisal reports, the appellant, who had been appointed in 1969, was unfairly deprived the opportunity for advancement at the same pace as his confrères.
5. At the time of the selection process, the appellant had been satisfactorily performing duties classified at the FS 2
level yet this information was not before the Rating Board because his qualifications had not been assessed.
6. In 1972, the Department changed the training period required from 18 months to 12 months. This decision should have been made retroactive for the purposes of this selection process. Had this been done, the appellant would have met the Basic Requirements. He had three appraisal reports at the FS 1 level or equivalent, and one annual appraisal report in 1970 which was considered inappropri ate presumably because for six months the appellant had been in training.
The Department's representative replied as follows:
1. In 1974 the Department decided to change its proce dure and to require candidates to have a minimum number of annual appraisal reports. It was considered that more information on the candidate would permit the Rating Board to reach a more viable decision. The 1974 Rating Board was not bound by the decisions made by the 1972 Rating Board.
2. Although the word "normally" did permit some flexi bility, in the opinion of the Rating Board, there was no valid reason to derogate from the four year minimum. The Department was neither aware of, nor bound by the proce dures followed in the Department of External Affairs.
3. Although the Selection Standards indicated that time-in-level was not in itself an acceptable criterion and that a specific number of years should not be stipulated, it did permit the Department to specify a minimum number of annual appraisal reports, as was done in this case.
4. The fact that the appellant's promotional opportuni ties were delayed as compared with officers who had been appointed one year earlier was unfortunate but did not indicate that the Department's actions were unreasonable.
5. The Department did not agree that the appellant was performing duties classified at the FS 2 level or that this fact should have been considered by the Rating Board.
6. In 1972, the Department decided to reduce the train ing period for foreign service officers to 12 months. In 1970, the appellant's position was in the Program Administration Group (his classification was converted to "FS" only in 1972) and it would not have been reasonable to determine retroactively that the training period should have been 12 months. During the first six months in 1970, the appellant was still "in training" and his appraisal report would not have provided particularly relevant infor mation on the basis of which to assess him for the positions to be filled.
The Appeal Board is satisfied with the Department's replies to the appellant's allegations, and considers that the appellant has not provided sufficient grounds for allowing this appeal.
The appeal is accordingly dismissed but it is not directed that the proposed appointments be made because of the
decision of the Appeal Board in the appeal of Mr. A. Morin in this selection process.
6. On August 13, 1974, a letter was written by a Mr. P. H. Sinclair, Senior Staffing Officer of Administrative Staffing Program (according to counsel, of the Public Service Commission) to the Department of Manpower and Immigration, reading as follows:
As a result of the Appeal Board's decision in respect to the appeal of Mr. Albert Morin, it will be necessary for the Public Service Commission to convene a second FS-2 Promotion Board.
Their responsibility will be to re-assess the qualifications of the twenty (20) FS-2 appointees, in addition to those of the successful applicant.
It is planned to convene this second Board at an early date, and arrangements have been made with each of the other two Departments to provide a Board Member at the FS-2 level.
7. On August 20, 1974, a memorandum was sent to "Foreign Service Officers Listed Below" (which comprised the twenty successful persons in the original selection process and Mr. Morin) reading as follows:
2. Following receipt of the Appeal Board decision to allow one appeal in the 1974 FS 1 to FS 2 Promotion Program, the Public Service Commission convened a new Selection Board to reassess the qualifications of the 20 candidates selected for appointment by the original Section Board as well as the qualifications of the successful appellant. The Board was chaired by Mr. P. Sinclair, Senior Staffing Officer, Public Service Commission and the Board Mem bers were Mr. H. Raymond and Mr. D. E. J. Denault, Manpower and Immigration Foreign Service, Mr. M. G. von Nostitz, External Affairs and Mr. Marc Lemieux, Trade Commissioner Service, Industry, Trade & Commerce.
3. The 20 candidates selected for promotion by the new Board are named on the attached list with the Notice of Right to Appeal. In this selection process the one candi date not selected for promotion by the new Board has a right to appeal and as stated in the attached Notice of Right to Appeal the appeal expiry date is September 13, 1974.
and a notice of right to appeal was issued show ing that "Mr. A. Morin, FS 1, Canadian Consu late General, New Orleans, La., U.S.A." had the right to appeal. (These documents seem to have originated in the Department of Manpower and Immigration.) The twenty candidates named as "Selected" were those originally cho-
sen—namely, the applicants in this section 28 application and two others.
8. On September 12, 1974, Mr. Oppertshauser wrote to the Appeals Branch in the Public Ser vice Commission, in part, as follows:
I hereby give notice that, under Section 21 of the Public Service Employment Act, I propose to appeal the decision taken in
Promotion: 74-MID-ID-IV-FS 1
Classification: FS2
Department: Manpower and Immigration Appeal Expiry Date: 13 September, 1974
I base my appeal on the grounds that my qualifications have not been properly assessed.
9. On October 24, 1974, an Appeal Board which was presumably established by the Public Service Commission, rendered a decision in respect of Mr. Oppertshauser's appeal allowing the appeal and directing that the proposed appointments of all twenty persons selected not be made. The Appeal Board dealt first with the contention that had been made before it that Mr. Oppertshauser had no right of appeal at that particular stage. After quoting section 21, the Board's reasons deal with this question as follows:
Within the context of the instant case, the significant features of the foregoing provision are that every unsuc cessful candidate who considers himself aggrieved by an appointment has the right of appeal and that if an appeal is allowed, the appointment must be revoked or not made.
The evidence shows that, as a result of Mr. Morin's appeal being allowed, the Public Service Commission decided not to make any of the 20 appointments proposed by the first Rating Board. Those proposed appointments were, in the opinion of this Appeal Board, thereby can celled. Therefore, notwithstanding the fact that the find ings of the second Rating Board served to confirm those of the first Rating Board (in that the same 20 candidates were again selected for appointment although the order of merit was changed), this Appeal Board considers that the appointments proposed by the second Rating Board are, in fact, new appointments. It follows, therefore, from Section 21 of the Act that since new appointments have been made, all unsuccessful candidates in this selection process have the right to appeal these appointments.
It would appear, however, that the Department is cor rect in claiming that in Case No. 657 of Selected Appeal Board Decisions, the Appeal Board took the view that unsuccessful candidates in a competition who did not exercise their right to appeal the selections made by the
first Rating Board did not have the right to appeal against the same persons if they were subsequently selected again as a result of a re-examination. If this is a correct interpre tation of that decision, this Appeal Board, for reasons already given, does not share that opinion.
For the foregoing reasons, this Appeal Board ruled that Mr. Oppertshauser, as an unsuccessful candidate in this selection process, did enjoy the right to appeal the findings of the second Rating Board. The Appeal Board, therefore, proceeded to conduct an inquiry into the appellant's allegations.
The Appeal Board then dealt with the appeal on the merits as follows:
The appellant contended, inter alia, that at the time of the first selection process in April 1974, he had had about three and one-half years' experience in the Department at the FS 1 level or equivalent. In each of the last two years he had been rated "outstanding" on his appraisal reports. Yet his qualifications had not been considered by either the first Rating Board or the second Rating Board. The reason for this apparently was that he failed to meet the Basic Requirement of "four annual evaluation (appraisal) reports at FS 1 or equivalent level". This requirement was contrary to the applicable Selection Standards for the FS Group which clearly indicated, on page 4, that "a specific number of years must not be stipulated" when expressing a Basic Requirement relative to "acceptable evidence of ability to carry out the practical aspects of the assignment normally indicated through work history or prior achieve ment". In other words, in his view, there was absolutely no difference between the requirement of "four annual appraisals at the FS 1 level or equivalent" and a require ment of four years of service at the FS 1 level or equiva lent. The Department's decision to eliminate him for fail ing to meet the requirement of "four annual appraisals" was, therefore, illegal.
The Department's representative replied that the Work Sharing Agreement between the Public Service Commis sion and the Department stated as follows:—
The Area of Competition is to include all FS 1 Officers, while those for primary consideration will normally include those for whom four (4) Annual Appraisal Reports have been received at the FS 1 or equivalent level.
It was true that the setting of an apparently quantitative standard was not permitted by the Selection Standards prescribed for most occupational groups. However, the Foreign Service Selection Standards were quite specific on the applicability of this practice to the Foreign Service Group. In this connection, the Department's representative directed the Appeal Board's attention to the following paragraph set out on page 8 of the Foreign Service Selec tion Standards under the heading Group Description:
While time-in-level is in itself not an acceptable criteri on for consideration for promotion, it is recognized that decisions on promotion can be fair and meaningful only if officers have served long enough in a level to enable
management to properly assess their knowledge, abili ties, and their potential for performance at the next higher level. In order to ensure that there is adequate objective appraisal material, evaluation for promotion will normally only be possible after an officer has received a specified minimum number of annual appraisal reports at his current level. In reaching promo tion decisions Management will consider all appraisal reports received at an officer's current level together with his previous Foreign Service career record.
This showed that although time-in-level was not in itself an acceptable criterion for promotion, the Department could, nevertheless, require candidates to have a minimum number of annual appraisal reports. The criterion of four annual appraisals was established because it was felt that this amount of appraisal material on each candidate was essential in order to make a fair and meaningful assess ment. The appellant was eliminated because his personal file showed that he did not have four completed FS 1 level annual appraisal reports.
The Department's representative added that the issue of whether it was legal to eliminate candidates for not having at least four annual appraisals at the FS 1 level had been raised by another appellant in connection with an appeal brought against the findings of the first Rating Board. The Department's reply to the allegation in that case was substantially the same as the Department's reply in this case. The Appeal Board in that case declared itself satis fied with the Department's reply and found no reason on which to allow the appeal. There was therefore no reason why the Department's reply should be unacceptable to the Appeal Board in the instant case.
Notwithstanding the findings of any other Appeal Board, this Appeal Board, after reviewing the evidence submitted, cannot accept the Department's reply to the appellant's allegation. The Appeal Board notes that Sec tion 10 of the Public Service Employment Act provides that "appointments to or from within the Public Service shall be based on selection according to merit, as deter mined by the Commission". Section 12 of the Act permits the Public Service Commission, in determining pursuant to Section 10 the basis of assessment of merit, to prescribe selection standards "as to education, knowledge, experi ence, language, age, residence or any other matters that, in the opinion of the Commission are necessary or desirable having regard to the nature of the duties to be performed". In the opinion of the Appeal Board, these provisions clearly show that, if the Public Service Commission had wished to set out promotion criteria in terms of years of work experience, it would have been intra vires its power under the Act to do so. However, the material before this Appeal Board leads it to conclude that the applicable Selection Standards for the Foreign Service Group, in fact, prohibit the use of quantitative standards as a basis for consideration for promotion.
In this connection, the Appeal Board considers it signifi cant to note that the December 1971 edition of the Foreign Service Selection Standards (Interim), on page 4, under Basic Requirements, sets out the following criterion for initial screening of candidates:
acceptable evidence of ability to carry out the practical aspects of the assignment normally indicated through work history or prior achievement.
In the November 1973 edition of the Foreign Service Selection Standards (the edition used in this selection process), the above requirement has been clarified to read as follows:—
acceptable evidence of ability to carry out the practical aspects of the assignment normally indicated through work history or prior achievement; this requirement may be expressed in terms of experience; descriptive adjec tives may be used, but a specific number of years must not be stipulated. (Underlining added.)
There is no doubt in the mind of the Appeal Board that the above underlined prohibition is not directed only against the use of terminology in which a specific mini mum number of years' work experience is stipulated. In the opinion of the Appeal Board, the statements added to the Basic Requirement in the 1973 edition of the Foreign Service Selection Standards show that it was the Public Service Commission's clear and unequivocal intention to prohibit the use of any quantitative criteria as a basis of consideration for promotion. In other words, the Appeal Board considers that if the prohibition against stipulating a specific number of years is to have any meaningful effect, it must be interpreted as prohibiting the use of any criterion which has the effect of requiring candidates to meet certain minimum time-in-level requirements before they can be considered for promotion. Indeed, interpreting the prohibition concerned in this way is quite consistent with the general concept of the applicable Selection Stand ards as set out on page 2 as follows:—
Selection standards must provide criteria to ensure con sistency, objectivity, and reasonable uniformity in staff ing activities throughout the Public Service; be suf ficiently flexible and adaptable to facilitate placement; and meet the legislative requirement to be "not incon sistent with the classification standards" established by the Treasury Board. Knowledge, abilities and personal attributes, therefore, are defined in broad terms appli cable to all assignments in a level and must be interpret ed by focusing on specific requirements. This qualitative approach which is fundamental to the concept of the standards is substituted throughout for educational achievement in terms of years in school or an education certificate or diploma, and years of work experience. Such quantitative criteria are normally a reflection of the average time required by an average person to reach a required level of competence. They tend to become inflexible and irevent staffin_ officers from sualif in. above-average candidates who achieve the breadth of knowledge, abilities and capability in a shorter time. (Underlining added.)
The Appeal Board notes the Department's representa tive has taken the position that although the Selection Standards indicated that a specific number of years should not be stipulated, they did permit the Department to specify a minimum number of annual appraisal reports. In other words, although it was not permitted to eliminate candidates for not having had four years' service at the FS 1 level, it was permitted to eliminate candidates for not having had at least four annual appraisal reports (which could only be accumulated at the rate of one appraisal report per 12-month period) at the FS 1 level. The Appeal Board is not impressed with this argument and considers that the term "four years' experience at the FS 1 level" and "four annual appraisal reports at the FS 1 level" are synonymous in that the effect of each is exactly the same, namely, to eliminate candidates who have not had at least four years' service at the required level.
To support its case, the Department has referred the Appeal Board to the following excerpt from the Selection Standards:—
While time-in-level is in itself not an acceptable criteri on for consideration for promotion, it is recognized that decisions on promotion can be fair and meaningful only if officers have served long enough in a level to enable management to properly assess their knowledge, abilities and their potential for effective performance at the next higher level. In order to ensure there is available ade quate objective appraisal material, evaluation for pro motion will normally only be possible after an officer has received a specified minimum number of annual appraisal reports at his current level. In reaching promo tion decisions Management will consider all appraisal reports received at an officer's current level together with his previous foreign service career record.
This paragraph indicates clearly the importance of having adequate objective appraisal material on candidates in order to ensure fair and meaningful decisions on promo tion and that "evaluation for promotion will normally only be possible after an officer has received a specified mini mum number of appraisal reports at his current level". However, the Appeal Board can find nothing in this paragraph to justify the decision to automatically elimi nate a candidate simply because he does not have a specified minimum number of annual appraisal reports on his personal file. In this connection, the Appeal Board notes the above paragraph again reiterates that "time-in- level is in itself not an acceptable criterion for consider ation for promotion". Furthermore, the Appeal Board can find nothing in the Foreign Service Selection Standards which prevents the Department from supplementing (or substituting) appraisal material with other sources of information where this is necessary to ensure a fair and
meaningful assessment.
In the instant case, the evidence shows that the appel lant joined the Department in 1969 and at the time of this selection process, he had had about three and one-half years' service at the FS 1 level or equivalent. Yet he was eliminated for not having "four annual appraisal reports at the FS 1 level or equivalent". For reasons already given, the Appeal Board considers that this requirement is tan tamount to a four-year time-in-level requirement which is specifically prohibited by the prescribed Selection Stand ards. It, therefore, follows that the Department's decision to eliminate the appellant for failing to have "four annual appraisal reports at the FS 1 level or equivalent" was illegal.
For the foregoing reasons, the Appeal Board considers it necessary to intervene in this case. The appeal is accord ingly allowed and it is directed that the proposed appoint ments be not made.
This section 28 application is an application for an order setting aside the latter decision.
III. LEGAL PROBLEMS RAISED BY THIS APPLICA TION
The steps recited in Part II may be summarized as follows:
1. Officers in the Department of Manpower and Immigration described as "Career Rotational Foreign Service Officers" were apparently blocked off, in the manner contemplated by regulation 12, for the proposed "exercise" designed to bring about certain promotions to FS 2 positions (memorandum of December 21, 1973).
2. Prospective candidates were informed that "qualification requirements" for the FS 2 levels were contained in the Public Service Commis sion Selection Standards for the FS occupation al group (memorandum of December 21, 1973). This might have been intended as the notice given to comply with regulation 6 but we find the "Sharing Arrangement" between the Department and the Commission of March, 1974, adding the requirement that "those for primary consideration will normally include those for whom four (4) Annual Appraisal Reports have been received ...".
3. The Appeal Board on the Morin appeal determined, in effect, that, as between Morin and the seven persons against whose proposed appointment Morin had appealed, the final step in the process, that of determining relative
"merit" in accordance with the selection stand ards as required by regulation 7(4)(a), had not, as a matter of fact, been carried out satisfactorily.
4. The Appeal Board on the Golfer appeal held that Colfer had no ground for complaint when he was excluded, as not meeting the basic requirements (presumably under regulation 7(3)(a)) because he did not have four completed annual evaluation reports, a requirement which, according to the Appeal Board, was imposed by the Department and permitted by the "Selection Standards".
5. The Public Service Commission, as a result of the decision on the Morin appeal, decided to convene a second "FS-2 Promotion Board" to "re-assess the qualifications" of the twenty "appointees" in addition to those of Morin.
6. The second Promotion Board having re assessed the original twenty as being relatively more meritorious than Morin, Oppertshauser, who like Colfer had been found not to be quali fied as a candidate because he did not have four annual evaluation reports, purported to "appeal" and the Public Service Commission established an Appeal Board to hear his "appeal".
7. The Appeal Board in the Oppertshauser appeal held
(a) that _ Oppertshauser was entitled to appeal, and
(b) that, contrary to the Selection Standards, Oppertshauser had wrongly been eliminated, presumably at the regulation 7(3)(a) stage;
and directed that the proposed twenty appoint ments not be made. (This decision was avowedly contrary to that of the Appeal Board in the Golfer appeal.)
Part of the confusion in my mind in this case arises from the fact that the "Selection Standards" of the Public Service Commission, which were presumably made, if they had any legal status at all, under section 12 of the Public Service Employment Act, were, apparently, used as "qualifications" for appointment for the purpose
of identifying "candidates" under regulation 7(3)(a). Ordinarily, one would have thought that "qualifications" required to perform the duties of a particular employment and the "selection stand ards" used under regulation 7(4)(a) to assess "relative merits" of "applicants identified as can didates" because they have been found to meet those "qualifications" would be two quite distinct things. I can only conclude from what has been brought out in this case that, as a hang-over from the pre-1967 days, there still exist documents issued by the Public Service Commission, called "Selection Standards", that set out the qualifica tions for certain positions, as opposed to selection standards for determining relative merit among candidates who have those qualifications; and that, in this case, the Department concerned has, by reference, adopted such a document for a state ment of qualifications required by the Department for the positions in question. It would also seem that the Department added thereto the require ment concerning four reports. (That does not mean that I am foreclosing the possibility that a more searching inquiry would have produced documents that would have shown quite a different state of affairs.)
The second confusing aspect of this case is that the Public Service Employment Act is less than comprehensive in its express statement of the result of an appeal under section 21 of the Act. What it says, as applied to the Morin appeal, is that the Commission shall "not make" the pro posed appointments there attacked. Presumably, this is not a perpetual prohibition of such appoint ments even though it is so worded. A possible view, and, I might say, the obvious view, is that what was intended in such a case was to set aside the whole selection process so that it would have to start from the beginning. However, having regard to the administrative nature of the matter, and the injury to the public interest caused by undue delay, I am of the view that the statute should be interpreted as implying a power in the Commission to take such steps as, in its view, are necessary to remedy the defects found by the Appeal Board, and thus put itself in a position to make the proposed appointments as soon as possible after complying with the requirements of the law. In my view, the appointment of the new Promotion Board
after the Morin appeal, and the instructions given to it, should be regarded as falling within that implied power.
Coming then to the specific questions raised concerning the validity of the Oppertshauser Appeal Board decision attacked by this section 28 application, these are, in effect,
(a) did Oppertshauser have a right to appeal? and
(b) if he did was the Appeal Board wrong in law in directing that the proposed appointments not be made?
A perusal of section 21 of the Public Service Employment Act shows that to be a person who had a right to appeal against a proposed appoint ment where the selection of the person for appoint ment was made from within the Public Service without competition, a person had to be a "person whose opportunity for advancement, in the opinion of the Commission, has been prejudicially affect ed". In my opinion, the better view is that this means "prejudicially affected" by the "selection" leading to the appointment or proposed appoint ment. That this was the view of the authority by whom the notice of right of appeal was issued with the memorandum of August 20, 1974, is apparent from the fact that this notice was sent only to Mr. Morin. As this was a Public Service Commission appointment, it might be presumed that that view represented the "opinion" of the Public Service Commission for the purposes of section 21. On the other hand, when Oppertshauser purported to appeal, the Public Service Commission purported to establish an Appeal Board to hear his appeal under section 21 and that act might be presumed to reflect the "opinion" of the Public Service Com mission for the purpose of section 21. 8 If the matter were to turn on this question and there was
8 I am not overlooking regulations 40A, 40s and 41, which purport to lay down rules to determine who may appeal under section 21. In my view, such regulations cannot have legal effect to determine who has such a right of appeal. That right is conferred, in a case such as the present, on a person "whose opportunity for advancement, in the opinion of the Commis sion, has been prejudicially affected" and not on a person whose opportunity for advancement is, according to Regula tions made by the Commission, deemed to have been prejudi- cially affected.
any room for doubt, in my view, the matter should be referred back to the Appeal Board to continue
its inquiry by obtaining an explicit statement of opinion by way of a resolution from the Public Service Commission as to whether Oppertshauser's opportunity of advancement had been prejudicially affected by the selection of the twenty candidates who were selected by the second Promotion Board. Having regard to the terms of reference to the second Promotion Board, if the view that I have suggested as being the better view as to the mean ing of section 21 in relation to the facts of this case is the correct view, there would be no basis on which it could be concluded that anyone other than Mr. Morin had a right to appeal and the Appeal Board's decision would have to be set aside on the ground that Mr. Oppertshauser had no right of appeal. In my view, it is not necessary to dispose of the matter on that ground and I, there fore, express no final view on that question.
I prefer to deal with the matter on the merits.
The appeal was allowed by the Appeal Board on the ground that the requirement of four annual reports as a qualification for the position was invalid as being contrary to the "Selection Stand ards". In my view, the decision attacked is wrong in so holding. In the first place, the Department was not bound, in establishing qualifications, to do so subject to the "Selection Standards" adopted by the Commission. In the second place, the portion of the latter document relied upon by the Appeal Board was not a part of the standards established thereby and did not purport to have operative effect. Finally, even the part of the document relied upon by the Appeal Chairman, when read as a whole, does allow a requirement of a fixed number of reports even though this indirectly may result in the requirement of a certain minimum experience.
In reaching this conclusion, I think it is impor tant to bear in mind that the section 21 appeal procedure is an administrative review of an administrative process and should be conducted with a view to finding and correcting injustices and not so as blindly to create technical difficulties and delays. Administrative documents should not be read "microscopically" but with a view to extract ing the meaning that must have been intended by
the administrators by whom they were created. It is from this point of view that I have read the words "those for primary consideration will nor mally include those for whom four ... Reports have been received ..." as words of qualification (i.e., as a requirement of four reports subject to an administrative discretion to waive it in exceptional circumstances) although, were those words found in a legal instrument, I should have been inclined to the view that they were insufficient to convey any understandable meaning.
CONCLUSION
In my opinion, the section 28 application should be allowed, the decision of the Appeal Board should be set aside, and the matter should be referred back to the Appeal Board with a direction that the appeal to the Appeal Board should be dismissed.
* * *
PRATTE AND URIE JJ.: For the reasons men tioned in the third last paragraph of the Chief Justice's reasons, we would dispose of this applica tion in the way suggested by the Chief Justice.
 You are being directed to the most recent version of the statute which may not be the version considered at the time of the judgment.