Judgments

Decision Information

Decision Content

T-830-91
Canadian Imperial Bank of Commerce (Appli- cant)
v.
Earl Bateman and Graham Leslie (Adjudicator) (Respondents)
INDEXED AS: CANADIAN IMPERIAL BANK OF COMMERCE V. BATEMAN (T.D.)
Trial Division, Cullen J.—Vancouver, April 24; Ottawa, May 8, 1991.
Labour relations — Canada Labour Code, Division XIV, providing grievance procedure for non-unionized workers in federal jurisdiction — Code, s. 167(3) excluding managers Adjudicator taking jurisdiction on ground manager of Bank's Regional Data Centre not manager — Respondent in charge of department having 200 employees, $10,000,000 budget — Purpose of Division to provide non-unionized workers protec tion mirroring that in collective agreements — Classifications used in normal labour relations applying — Need not be independent of outside review, have absolute autonomy Respondent had significant autonomy in administration of large department.
Judicial review — Prerogative writs — Prohibition — Privative clause providing adjudicator's order "shall not be questioned or reviewed in any court" — Not preventing review for want of jurisdiction — Not limited to review for patent unreasonableness — Decision of inferior tribunal interpreting provision conferring jurisdiction reviewable for mere error.
This was an application for prohibition to restrain an adjudicator appointed under subsection 2420) of the Canada Labour Code, from hearing a complaint of wrongful dismissal. The adjudicator ruled he had jurisdiction to hear the complaint, based on his finding that the complainant was not a manager within the meaning of subsection 167(3) of the Code, which explicitly excludes managers from the statutory regime of grievance adjudication.
The respondent had been manager of the Vancouver Region al Data Centre of the Canadian Imperial Bank of Commerce. In the CIBC corporate structure, there were three officers between him and the Chairman of the Board. The data centre, responsible for the information processing needs of the Bank throughout the region, employs 200 people and has an annual budget of $10,000,000. The respondent had authority for hiring and promotion, without reference to head office, for 85% of his staff positions. For the most senior 15% of data centre staff, corporate management at Toronto made the decisions upon his recommendation. There had been but one case, while Mr. Bateman was in charge of the data centre, where corporate management hired someone over his strenuous objections. He
was responsible for fixing salaries, within ranges set by head quarters for each position; the ranges were set without advice from the respondent or his homologues in other data centres. He could pay salaries beyond the ranges only with the approval of headquarters; that approval was usually granted, although not always without discussion. Headquarters determined the number of staff Bateman would have after receiving his recommendation.
Held, the application should be allowed.
The privative clause in section 243, that the adjudicator's order "shall not be questioned or reviewed in any court", does not prevent review for jurisdictional error. The adjudicator's decision need not be patently unreasonable for prohibition to issue. Where the question is the meaning of a legislative provision limiting a tribunal's powers, a mere error of interpre tation will cause it to lose jurisdiction and subject its decision to review. A pragmatic, functional approach must be adopted to the determination whether the interpretation of the statutory provision confers jurisdiction. This approach takes into account the wording of the enactment, the purpose of the statute creating the tribunal, the reason for its existence, the area of expertise of its members and the nature of the problem before it.
Subsection 167(3) expressly excludes managers from the operation of Division XIV of the Code. It is apparent that Parliament intended the provision to define and limit the inquiry upon which the adjudicator may embark. Although the word "manager" is not defined, to leave its definition up to the adjudicator would permit his jurisdiction to be extended far beyond what Parliament intended.
The purpose of the Division is to provide a summary griev ance procedure, for non-unionized workers, like that usually found in collective agreements. Although subsection 167(3) was not intended to exclude all those who exercise some manage ment functions, it should not be read as departing too far from the classifications used in normal labour relations.
The adjudicator misinterpreted subsection 167(3) in stating that, for an employee to be a "manager", he had to have very considerable, if not absolute, autonomy. Bateman, as a senior member of CIBC management, did exercise significant autono my and discretion in the administration of a large department. The adjudicator erred in requiring that the power to administer had to be independent from outside review. Even the board chairman of a large corporation must answer to a board of directors.
STATUTES AND REGULATIONS JUDICIALLY CONSIDERED
Canada Labour Code, R.S.C., 1985, c. L-2, ss. 167(2),(3), 240(1) (as am. by R.S.C., 1985 (1st Supp.), c. 9, s. 15), 242 (as am. idem, s. 16), 243.
CASES JUDICIALLY CONSIDERED
APPLIED:
Sedpex, Inc. v. Canada (Adjudicator appointed under the Canada Labour Code), [1989] 2 F.C. 289; (1988), 34 Admin. L.R. 23; 25 F.T.R. 3 (T.D.); Lee-Shanok v. Banca Nazionale del Lavoro of Canada Ltd., [1987] 3 F.C. 578; (1987), 26 Admin. L.R. 133; 76 N.R. 359 (C.A.).
CONSIDERED:
Bell v. Ontario Human Rights Commission, [1971] S.C.R. 756; 18 D.L.R. (3d) 1; U.E.S., Local 298 v. Bibeault, [1988] 2 S.C.R. 1048; (1988), 35 Admin. L.R. 153; 95 N.R. 161.
REFERRED TO:
Avalon Aviation Ltd. v. Desgagné (1981), 42 N.R. 337 (F.C.A.); Canadian Union of Public Employees, Local 963 v. New Brunswick Liquor Corporation, [1979] 2 S.C.R. 227; Syndicat des employés de Production du Québec et de l'Acadie v. Canada Labour Relations Board, [1984] 2 S.C.R. 412; (1984), 14 D.L.R. (4th) 457; 55 N.R. 321; 14 Admin. L.R. 72; 84 CLLC 14,069; Caimaw v. Paccar of Canada Ltd., [1989] 2 S.C.R. 983; (1989), 62 D.L.R. (4th) 437; [1989] 6 W.W.R. 673; 102 N.R. 1; Canada (Attorney General) v. Public Service Alliance of Canada, [1991] 1 S.C.R. 614.
COUNSEL:
Kitty J. Heller for applicant.
F. A. Schroeder for respondent Earl Bateman.
SOLICITORS:
Owen, Bird, Vancouver, for applicant. Schroeder, Pidgeon, Vancouver, for respond ent Earl Bateman:
The following are the reasons for order ren dered in English by
CULLEN J.: This is an application for prohibi tion to prevent Graham Leslie, an adjudicator appointed under section 242 of the Canada Labour Code, R.S.C., 1985, c. L-2 [as am. by R.S.C., 1985 (1st Supp.), c. 9, s. 16] (the "Code"), from proceeding further with hearing the complaint of Earl Bateman that he was unjustly dismissed by the applicant Canadian Imperial Bank of Com merce (CIBC/the Bank). The applicant also seeks an order in the nature of certiorari quashing the preliminary decision of the adjudicator that Mr. Bateman was not employed by the applicant as a "manager" within the meaning of subsection
167(3) of the Code. In addition, the applicant seeks an interlocutory injunction or in the alterna tive a stay of proceedings to prohibit the adjudica tor from adjudicating Mr. Bateman's unjust dis missal complaint pending a decision from this Court.
BACKGROUND FACTS
Mr. Bateman was employed with the CIBC as manager of the Bank's Vancouver Regional Data Centre ("RDC") until March 12, 1990, when he was dismissed. Mr. Bateman then made a com plaint under subsection 240(1) [as am. by R.S.C., 1985 (1st Supp.), c. 9, s. 15] of the Code that he had been unjustly dismissed by the Bank. An adjudicator was appointed by the Minister of Labour pursuant to subsection 242(1) to hear the complaint. At the hearing, the applicant raised a preliminary objection that the adjudicator lacked jurisdiction to hear the matter on the ground that Bateman was a "manager" within the meaning of subsection 167(3) of the Code. This subsection states that Division XIV of the Code, which includes the unjust dismissal provisions, "does not apply in respect of employees who are managers". The adjudicator heard the evidence put forward by the parties on the issue of whether Bateman was a "manager". He issued a written decision on the preliminary objection on March 22, 1991, in which he concluded that Bateman was not a "manager" within the meaning of subsection 167(3) and that he had jurisdiction to hear the complaint. The CIBC then brought these proceedings for prohibi tion and other relief to prevent him from doing so.
DECISION OF THE ADJUDICATOR
In his preliminary decision, the adjudicator first reviewed the case law on the question of the meaning of the word "manager", as the term is not defined in the Code. After an analysis of several decisions of the Federal Court of Appeal and other adjudicators, the adjudicator concluded that the term "manager" does not include all employees who perform some management functions. Adopt ing the reasoning of Heald J.A. in Avalon Aviation
Ltd. v. Desgagné (1981), 42 N.R. 337 (F.C.A.), the adjudicator held that the word "manager" in subsection 167(3) is used in a restrictive sense, and that the traditional distinction made between "managers" and "employees" in the context of a collective bargaining regime cannot be imported wholesale into the determination of whether one is a "manager" within the meaning of subsection 167(3). The adjudicator noted Heald J.A.'s obser vation that the use of the word "manager" in subsection 167(3) is in contradistinction to the phrase "managers or superintendents or who exer cise management functions" in the immediately preceding subsection 167(2), which concerns the application of Division I of the Code. From this Heald J.A. concluded that the scope of the term "manager" in subsection 167(3) was broader than the exercise of management functions, as subsec tion 167(2) distinguishes "managers" from persons "who exercise management functions" and "sup- erintendents".
Based on the foregoing, the adjudicator conclud ed that
... Parliament deliberately chose to make a distinction between "managers", "superintendents" and employees who "exercise management functions", for the express purpose of making the benefits of Division XIV of the Code available to all non-bar gaining unit employees except those in the most senior levels of management.
As Bateman clearly exercised some management functions, the adjudicator decided that the issue in the case at hand was to determine whether the applicant was a "superintendent", and therefore eligible for adjudication, or a "manager". After comparing dictionary definitions of the two words, he concluded his analysis as follows:
When the terms "manager" and "manage" are compared with the terms "superintendent" and "superintend", there is clearly a considerable degree of overlapping and duplication. Both sets of terms involve the exercise of direction and control over others. Both sets envisage that direction and control being exercised over a substantial entity. It is of great significance in a case such as the one before me, that the term "superintend- ent" very clearly encompasses the chief charge, as well as direction and control over a business, institution or works.
In the search for the distinguishing features, the factor of autonomy appears clearly to be the most significant one, if not the only one of significance. My conclusion is based on the Oxford English Dictionary's definition of to "manage" as
meaning to control the course of affairs by one's own action. In order to be held to be a "manager" rather than a "superintend- ent", it is my view that the degree of autonomy exercised by an employee must be, if not absolute, then very considerable. My decision in this case will be based upon that conclusion.
The adjudicator then reviewed several areas of the relationship between Bateman and the Bank in order to determine if Bateman's position could be considered part of the managerial hierarchy of the CIBC. The areas examined by the adjudicator to determine if Bateman had the authority to act on issues of significance to the CIBC with "independ- ence and autonomy" were, inter alia: a) the corpo rate structure of the Bank, b) power to hire and transfer employees, c) control over salaries, d) input into staffing levels, and e) power to discipline employees.
Corporate Structure:
The CIBC has a total of 48,500 full and part- time employees. It is divided into four units: the Corporate Bank, the Individual Bank, the Invest ment Bank and the Administrative Bank, the branch to which Bateman was attached. Each of these units is headed by a President who reports directly to the Bank's Chairman and Chief Execu tive Officer. The President of the Administrative Bank, Ian Ronald, has reporting to him eight Vice-Presidents in charge of operational areas such as inspections, corporate communications, human resources, legal services and information systems, which was the division in which Bateman worked. The Information Systems Division is the largest division by far in the Administrative Bank, with 3,100 of the Administrative Bank's 4,400 employees. The division is comprised of eight regional data centres, in which the data processing needs of each region are carried out, such as account statements, cheque clearing, and other transactions.
Bateman was appointed manager of the Van- couver Regional Data Centre (RDC) in 1987. He had been employed with the CIBC since 1976, and had served as manager of the London RDC since 1979. At the Vancouver RDC, Bateman had 200
employees under his supervision. The RDC oper ated seven days a week, with an annual operating budget of about $10,000,000 in 1989 and 1990. It is the second largest of the CIBC's RDCs, being approximately one quarter the size of the main Toronto data centre.
Before November, 1989, Bateman, in his capaci ty as manager of the Vancouver RDC, reported to Donald Clarke, who served as Assistant General Manager of the Information Systems Division. Mr. Clarke reported to Tom Saar, Senior Vice- President in Charge of Operations, and Mr. Saar reported to George Hare, the Executive Vice- President of the Division. In September 1989, Clarke left CIBC, and his position was abolished and a step in the hierarchy removed. Saar left in November 1989 and was replaced by Wayne Maysuik.
Based on the foregoing, the adjudicator found that Bateman was the senior representative of CIBC management in Vancouver. He was on the fourth level of the Administrative Bank hierarchy, reporting to Maysuik, Hare, and Ronald at the Bank's Head Office in Toronto.
Power to Hire:
The adjudicator found that Bateman had "unfettered power to make decisions" with respect to the power to hire, promote and transfer 85% of the 200 RDC employees, representing those employees who were below a certain salary level. With respect to his power to make career decisions for the remaining employees who were paid at a higher level, Bateman was required to make recommendations which were subject to the approval of his immediate supervisor in Toronto, Wayne Maysuik. The adjudicator found that all but one of Bateman's recommendations had been approved. The adjudicator found that on the one occasion where Bateman's recommendation had not been followed, his superiors in Toronto appointed an employee despite Bateman's stren uous objections. The adjudicator found this to be evidence that Bateman's "freedom of action in this area was subordinated to the overriding interest of his Toronto superiors". The adjudicator also found that the Vice-President of data centre operations
in Toronto retained control over all appointments to positions reporting directly to Bateman as Van- couver RDC manager.
Salaries:
The adjudicator also focused on the role Bate- man played in completing yearly performance appraisals of Vancouver RDC employees. These appraisals had a direct bearing on any salary increase that would be received by an employee. While there is some dispute as to this matter (see Applicant's Record, Tab "S", page 15, and Tab "3", page 3) any salary increase for an employee would apparently be determined by the RDC manager, who operated within guidelines and budgets set out by the CIBC's head office. The adjudicator found that Bateman had "total au thority to award increases that fell within the guidelines, but that the approval of the Toronto data centre operations officer was required for any exceptions". He found that there was no evidence that the RDC managers had any input into the setting of the salary ranges, which had been set up by the CIBC to maintain consistent standards across the country. He also found that the effect of the salary ranges was to provide RDC managers with a "limited degree of authority whereby, within quite narrow guidelines, they could both recognize the superior achievements of their subor dinates, and also penalize inferior performance."
RDC managers could request that exceptions be made to the guidelines to reward exceptional performance. A large number of these requests were approved by Toronto, but the evidence revealed that between 1988 and 1990, very few exceptions were proposed by RDC managers, except for Bateman. Most of his recommendations were eventually approved, but only after he had been advised that the total number of such recom mendations was unacceptable, and that he recon sider and re-submit them.
Setting Staff Requirements:
The RDC managers were required to propose to the Head Office an appropriate number of full- time employees for their centres based on the anticipated amount of business as estimated by the managers in consultation with regional representa tives from the other banking units of the CIBC, and using data provided by Head Office. Head Office had the power to approve these staff esti mates, and any hiring that would have resulted in the approved number being exceeded required approval by Toronto in advance. The adjudicator found that "it was Toronto's judgment which unmistakably superseded that of the individual data centre manager". The adjudicator pointed to an incident in 1989 when Toronto unilaterally decided that the Vancouver RDC staff comple ment had five more positions than were required, and reduced the complement by that number despite the protests of Bateman that the positions were necessary to meet his goals for the RDC.
Discipline:
The adjudicator ruled that "the complainant was not constrained in any way by his regional office in exercising discipline within the Centre. I am much less satisfied regarding the constraints imposed by Toronto." While the evidence was conflicting, the adjudicator found that all dismis sals proposed by data centre managers required prior approval from Toronto. As for discipline up to, but not including dismissal, there was evidence that on occasion, Bateman was ordered by his superiors to impose discipline on certain employees. The adjudicator concluded that while Head Office did not interfere frequently with Bateman's exercise of discipline, this restraint "should be attributed more to [Bateman's] sound judgment in the majority of cases, than to the Bank's contention that he had unfettered authority in all cases short of dismissal."
After consideration of other issues such as input by RDC managers into areas such as budgets and
policy formulation, the adjudicator concluded that the stress placed by the CIBC on consistency, standardization and central control from Toronto was incompatible with true managerial autonomy and independence. He summarized his conclusions as follows (at Tab "S", pages 27-28 of applicant's record):
The CIBC or any organization of its size or complexity has in my view a choice to make regarding the extent to which it will decentralize its operations, and the degree to which it will make local and regional members of its management team autono mous. A perpetual conflict is likely to be waged in such an organization between the forces which favour tight centralized control in order to achieve consistency, and the forces which seek to encourage individual autonomy and the independence resulting from the provision of broad, general goals and the maintenance of accountability for successful results. There was some evidence adduced before me which was suggestive of some ebb and flow involving this issue.
I have concluded that the proponents of centralized control are in the ascendancy within the Information Technology Division of the CIBC's Administrative Bank, and specifically within its data centre operations. There is no doubt in my mind but that all decisions of importance to the Bank are made in Toronto. The fact that Toronto encourages the input of its data centre managers does not alter my conclusion to any significant extent
The adjudicator concluded (at Tab "S", page 30):
Counsel for the employer has adduced ample evidence to show that the complainant was not only a member of the manage ment team and, therefore, an employee who exercises manage ment functions, but was a relatively senior member of that team. The employer's case convinced me that the complainant did in fact exercise a degree of autonomy and independence, which enabled him to decide certain issues within a fairly tight framework established by his superiors in Toronto. However, that degree of autonomy was insufficient to convince me that he passed the test by which a manager may be distinguished from a superintendent.
ISSUE
Did the adjudicator err in ruling that he had jurisdiction to hear the complaint by finding that Bateman was not a "manager"?
ANALYSIS
Introduction:
The wrongful dismissal provisions of the Canada Labour Code were considered by Strayer J. in Sedpex, Inc. v. Canada (Adjudicator appointed under the Canada Labor Code), [1989] 2 F.C. 289 (T.D.). His Lordship summarized the procedure under the legislation as follows (at page 293):
Section 61.5 [as it then was, now 240] was inserted into the Code to provide, in effect, a grievance procedure for federally regulated employees not protected by collective bargaining agreements, allowing them to file complaints with respect to unjust dismissal. Where such a complaint is filed and the matter is not otherwise settled the Minister can appoint an Adjudicator. If the Adjudicator after holding a hearing con cludes that the person was unjustly dismissed he can order compensation or reinstatement of that person or some other appropriate remedy. Subsection 61.5(4) specifically provides that no civil remedy which an employee may have against his employer is suspended or affected by this section.
Before addressing the substantive issue of whether or not Bateman was a "manager" within the meaning of the Code, some preliminary issues should be addressed. First, it must be observed that the proceedings before the adjudicator are shielded in certain circumstances from judicial review by the following privative clauses:
243. (1) Every order of an adjudicator appointed under subsection 242(1) is final and shall not be questioned or reviewed in any court.
(2) No order shall be made, process entered or proceeding taken in any court, whether by way of injunction, certiorari, prohibition, quo warranto or otherwise, to question, review, prohibit, or restrain an adjudicator in any proceedings of the adjudicator under section 242.
In my opinion, these privative clauses do not pose an obstacle to judicial review in the case at hand. In Sedpex, supra, prohibition was sought to pre vent an adjudicator from hearing a complaint of unjust dismissal on the ground that the adjudicator lacked jurisdiction because the termination was purportedly due to a lay-off for a "lack of work", which under the Code precluded consideration of the complaint. Strayer J. ruled that the privative clauses quoted above did not impede the power of
the Court to review for jurisdictional errors. He stated (at page 295, footnotes omitted):
It is also important to note the privative clauses .... While [subsection 243(1)1 might in any event be irrelevant as no "order" has been made by the adjudicator, [subsection 243(2)1 which purports to preclude any court process "to ... prohibit or restrain an adjudicator in any of his proceedings" might be thought to apply. However, it has long been established that, notwithstanding such privative clauses, if a tribunal has exceed ed its jurisdiction then judicial review of its decision is permissi ble on the jurisdictional issue. Further, the courts have greatly expanded the concept of jurisdictional error to include decisions made in bad faith, decisions made on irrelevant material, decisions made without regard to relevant material, misinter pretations of statutes, and breaches of natural justice.
As a jurisdictional question is also at issue in the case at hand, judicial review is also permissible in this case.
Jurisdiction of the Adjudicator and the Standard of Review:
Second, the appropriate standard of judicial review must be determined. The respondent Bate- man argued forcefully that the Court should not interfere with the adjudicator's preliminary deci sion, submitting that the Court should not in effect substitute its conclusion on this issue for that of the adjudicator. In my opinion, however, it is appropriate for the Court in this case to determine the legal issues in this matter in advance of any further proceedings, and then consider whether prohibition should be granted because the adjudicator was without jurisdiction. There is au thority that in cases where the issues are essential ly legal, and the facts are not in dispute, it is appropriate for the Court to consider the legal issues and decide if there has been any excess of jurisdiction by the tribunal that would warrant prohibition: Bell v. Ontario Human Rights Com mission, [1971] S.C.R. 756. This case turns on a relatively discrete legal question, the interpretation to be accorded to the term "manager". Also, the justification for such review is stronger in the case at hand than in Bell. In this case, the Court has the benefit of the extensive findings of fact made by the adjudicator, and the legal issues have been argued extensively before both the adjudicator and the Court. In Bell no submissions were made to
the tribunal before prohibition was sought, which meant that the reviewing court in that case was deprived of the expertise of the tribunal. As for facts, the evidence before the Court in Bell consist ed of a single affidavit from the applicant.
I would also add that in addition to being con sistent with Bell, review for jurisdictional error in this case would also be in accordance with the most recent tests on judicial review established by the Supreme Court of Canada.
In order for this Court to grant prohibition, the adjudicator must have assumed jurisdiction he did not have. In the case at hand, the adjudicator could have exceeded his jurisdiction in one of two ways, depending on the interpretation placed upon subsection 167(3) and in particular the word "manager". If it is determined that the question of who is a "manager" for the purposes of subsection 167(3) is one that Parliament intended was to be within the jurisdiction conferred on the adjudica tor, his decision cannot be reviewed for excess of jurisdiction unless the interpretation he has made is patently unreasonable: Canadian Union of Public Employees local 963 v. New Brunswick Liquor Corporation, [1979] 2 S.C.R. 227. On the other hand, if it is determined that subsection 167(3) is a legislative provision conferring or limit ing the adjudicator's jurisdiction, the proper stand ard of review is not whether the decision is "pat- ently unreasonable", but its "correctness" as determined by this Court: Syndicat des employés de production du Québec et de l'Acadie v. Canada Labour Relations Board, [1984] 2 S.C.R. 412.
The law on this issue was summarized as follows by Beetz J. in U.E.S., Local 298 v. Bibeault, [1988] 2 S.C.R. 1048, at page 1086:
It is, I think, possible to summarize in two propositions the circumstances in which an administrative tribunal will exceed its jurisdiction because of error:
1. if the question of law at issue is one within the tribunal's jurisdiction, it will only exceed its jurisdiction if it errs in a patently unreasonable manner; a tribunal which is com petent to answer a question may make errors in so doing without being subject to judicial review;
2. if, however, the question at issue concerns a legislative provision limiting the tribunal's powers, a mere error will cause it to lose jurisdiction and subject the tribunal to judicial review.
In Lee-Shanok v. Banca Nazionale Del Lavoro of Canada Ltd., [1987] 3 F.C. 578, Stone J.A. for the Federal Court of Appeal held that the determi nation of "manager" by an adjudicator involved the interpretation of a statutory provision that confers or limits jurisdiction. Therefore, the test of "patent unreasonableness" is not applicable in this case, and the adjudicator's decision is reviewable for mere errors of law.
I respectfully adopt the reasoning of the Federal Court of Appeal in Lee-Shanok as determinative of the jurisdictional issue. However, since that decision the Supreme Court of Canada has refined and modified the test to be used in determining whether the interpretation of a statutory provision can be classified as conferring jurisdiction, or as a matter within the jurisdiction of the adjudicator. In Bibeault, supra, Beetz J. held that a "pragmat- ic, functional approach" must be adopted in the resolution of this issue [at page 1088]:
The formalistic analysis of the preliminary or collateral question theory is giving way to a pragmatic and functional analysis, hitherto associated with the concept of the patently unreasonable error. At first sight it may appear that the functional analysis applied to cases of patently unreasonable error is not suitable for cases in which an error is alleged in respect of a legislative provision limiting a tribunal's jurisdic tion. The difference between these two types of error is clear: only a patently unreasonable error results in an excess of jurisdiction when the question at issue is within the tribunal's jurisdiction, whereas in the case of a legislative provision limiting the tribunal's jurisdiction, a simple error will result in a loss of jurisdiction. It is nevertheless true that the first step in the analysis necessary in the concept of a "patently unreason able" error involves determining the jurisdiction of the adminis trative tribunal. At this stage, the Court examines not only the wording of the enactment conferring jurisdiction on the administrative tribunal, but the purpose of the statute creating the tribunal, the reason for its existence, the area of expertise of its members and the nature of the problem before the tribunal.
The "pragmatic, functional approach" to questions of jurisdiction was endorsed by the Supreme Court of Canada in Caimaw v. Paccar of Canada Ltd., [1989] 2 S.C.R. 983, and Canada (Attorney Gen eral) v. Public Service Alliance of Canada, [1991] 1 S.C.R. 614. In my opinion, the application of the factors set out in Bibeault to the case at hand yield the same conclusion as to jurisdiction reached by Stone J.A. in Lee-Shanok.
With respect to the wording of the enactment, the primary provision is subsection 167(3), which reads as follows:
167. ...
(3) Division XIV does not apply to or in respect of employees who are managers.
It is apparent that in expressly excluding the application of the unjust dismissal provisions in Division XIV of the Code to "managers", Parlia ment intended this provision to define and limit the inquiry upon which an adjudicator is entitled to embark. Subsection 167(3) is clearly "jurisdic- tional" in the sense that that term is normally understood. It is true that because "manager" is not defined in the Code, it could be argued that this could be a question to be left to the judgment of the adjudicator. Such an approach, though, could result in the scope of the adjudicator's juris diction being extended far beyond what Parlia ment intended, should the adjudicator adopt an exceedingly narrow definition of "manager". As Heald J.A. noted in Avalon Aviation, supra, a comparison of "manager" in subsection 167(3) with the term in immediately preceding subsec tions suggests that it is to have a somewhat nar rower meaning in subsection 167(3) than in other contexts. However, in the absence of an express provision in Division XIV that the determination of this point is within the exclusive jurisdiction of the adjudicator, I am reluctant to conclude that the adjudicator can entertain complaints from employees even if such a conclusion would verge on being "patently unreasonable". This could result in rendering the clear limitation in subsec tion 167(3) practically superfluous.
As for the purpose of the statute and the reason for the adjudicator's existence, it appears from a reading of Division XIV that its purpose was to provide a summary grievance procedure for non- unionized workers in federal jurisdiction that would mirror the protection available to those employees protected by collective agreements: see the quote from Strayer J. in Sedpex, supra. As managers are not able to avail themselves of the grievance procedure in the usual labour relations context, it stands to reason that certain managers were not intended to have the benefit of Division XIV, bearing in mind the conclusion in Avalon that subsection 167(3) was not intended to exclude from adjudication all those persons who exercise some management functions. I would therefore be reluctant to read subsection 167(3) as departing too far from the classifications used in normal labour relations.
As for the area of expertise of the adjudicator, it is true that adjudicators appointed under section 240 of the Code generally possess specialized knowledge and experience in certain unjust dismis sal matters. However, the legislation in question does not make it clear that a dispute such as that in the case at hand was intended to be resolved by the adjudicator.
Applying a "pragmatic and functional approach", I would conclude that, on the balance, it was not intended that the determination of the question of who is a "manager" for the purposes of subsection 167(3) was intended to be within the jurisdiction conferred on the adjudicator. The next step is to examine the adjudicator's interpretation of "manager" in order to determine if the adjudicator erred in law in his interpretation. As "manager" is not a defined term, it is necessary to consult previous decisions in order to determine its definition.
In Lee-Shanok v. Banca Nazionale del Lavoro of Canada Ltd., the adjudicator determined that he did not have jurisdiction in view of his finding that the applicant was a "manager". He had been hired as a Chief Foreign Exchange Trader in December 1982, but worked only as a Foreign Exchange Trader until he was dismissed in March 1985. The applicant's duties involved trading in
foreign currency markets, which was considered to be a highly skilled position. In so doing he oper ated within restrictions and guidelines set down by the company. He did not supervise any other employees, nor discipline them or review their performance. Shortly before his dismissal he was re-titled as "Assistant Vice-President", with an increase in annual salary of $10,000, but his au thority and duties remained unchanged. The Fed eral Court of Appeal found that he was not a manager. Stone J.A. stated, at pages 588-589:
In my view, care must be taken in determining whether a particular complainant is a "manager". [Section 240] of the Code provides employees not covered by a collective agreement with a remedy against unjust dismissal and the exception found in [subsection 167(3)] subtracts employees who are "manag- ers" from the body of persons enjoying that right. Consequent ly, the exception should not be wielded so as to strip the applicant of this protection simply because his job required him to exercise the power of independent decision making. As the adjudicator points out, the very nature of the applicant's employment as a foreign exchange trader on the trading room floor required such power and flexibility. His effectiveness depended on it. But to base a classification of "manager" principally upon that fact is, in my view, to consider his position in isolation from the overall organization in which he func tioned. If the adjudicator's reasoning be correct, then the applicant would have to be classified as a "manager" even if he had worked alongside several other foreign currency dealers having the same authority to trade. Indeed, his fellow traders would have to be so classified as well. I cannot agree with this reasoning.
Stone J.A. reviewed the authorities and found that the term "manager" had an administrative as opposed to operational nature, and that the appli cant's duties did not contain an administrative element. He stated, at pages 589-590:
In the Gauthier case, at page 4 of his decision the adjudica tor defined "manager" for the purposes of subsection 27(4) as "an administrator having power of independent action, autono my, and discretion", and on review, Mr. Justice Pratte found no error of law in his treatment of the term. The adjudicator in the Desgagné case adopted this definition, and his interpretation of the subsection was, in turn, approved by Mr. Justice Heald at page 341 of his judgment. With respect, it seems that the adjudicator in the present case neglects the "administrator" component of this judicially approved definition, an element reflected in the terni "directeur" which appears in the French text of the subsection and which is defined by Le Petit Robert
as "personne qui dirige, est a la tete". It is clear that the applicant did not, in the sense of these definitions, direct or administer anything. He had virtually no input into the estab lishment of the guidelines; he merely did his job as a trader within their parameters. Perhaps, having hired the applicant as Chief Foreign Exchange Dealer, the respondent envisaged that he would become the head of a currency exchange department consisting of a number of traders. The reality of the situation was that he functioned simply as the sole foreign exchange trader, a role of an operational rather than administrative nature. I fail to see how his job contained the administrative element which I consider the term "manager" requires. Accordingly, in my view, the adjudicator erred in determining he was without jurisdiction to dispose of the applicant's com plaint on its merits.
In my opinion, the adjudicator erred in his interpretation of subsection 167(3). He stated that in order to be considered a "manager" within the meaning of that subsection, "the degree of autono my exercised by an employee must be, if not absolute, then very considerable". With respect to the adjudicator, such an approach extends the law on this issue considerably farther than envisaged by the Federal Court of Appeal. While a manager must be "an administrator having power of independent action, autonomy and discretion", it is unrealistic to demand that such autonomy approach the absolute in order to be considered a "manager", even in the "narrow" sense of subsec tion 167(3). As counsel for the applicant argued, even the Chairman of the Board of a large corpo ration does not have absolute autonomy; he must answer to the Board of Directors. It is undisputed that Bateman did exercise significant autonomy and discretion in his position, with respect to sal aries, discipline and the power to hire and transfer employees. Indeed, the adjudicator concluded that "the complainant did in fact exercise a degree of autonomy and independence, which enabled him to decide certain issues within a fairly tight frame work established by his superiors in Toronto." The evidence also shows that even on the occasions when Bateman was required to seek approval of his decisions, his recommendations were generally accepted. The adjudicator seems to have focused instead on the occasional rejection of Bateman's recommendations by his superiors as more compelling.
In my opinion, the duties entrusted to the com plainant as head of the Vancouver RDC clearly contained the "administrative element" required by Stone J.A. in Lee-Shanok. As a senior member of the CIBC management, he was required to administer a large department and supervise some 200 employees. There is no indication in Lee- Shanok that the complainant's autonomy and power to administer must be as independent from outside review as is required by the adjudicator. Indeed, it seems implicit from Stone J.A.'s reasons that a position as "the head of a currency exchange department consisting of a number of traders" would be considered sufficiently adminis trative in nature to be classified as "managerial". In my opinion, the duties of Bateman in the case at hand are analogous to this example, and would be considered "managerial" as well.
Accordingly, the adjudicator is without jurisdic tion to hear the complaint, and the application for prohibition is granted. With respect to the applica tion for certiorari and a stay of proceedings, it is not necessary to examine these issues. With regard to certiorari, the adjudicator's decision is neces sarily quashed because of my ruling that the adjudicator exceeded his jurisdiction in hearing the complaint. As for the order seeking a stay of proceedings in the interim, it appears that the adjudicator exercised his discretion not to proceed until a decision came from this Court on the jurisdictional issue, and therefore a decision on that point is also unnecessary.
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